Items Return Policy – Macoura.com

At Macoura.com, we want our customers to be fully satisfied with their purchase. If you are not happy with an item, you may request a return within 30 days of delivery.

To be eligible for a return, items must be unused, unopened, and in their original packaging with all seals intact. Products that are opened, used, or not in their original condition may not be accepted for return due to hygiene and safety reasons, especially for cosmetics and personal care items.

Customers must provide proof of purchase, such as an order number or receipt, when requesting a return. Returns that do not include proof of purchase may be refused.

Certain items are non-returnable, including final sale items, clearance products, and any personal care or cosmetic products that have been opened or used. This policy helps ensure product safety and quality for all customers.

To request a return, customers must contact Macoura.com customer support with their order details. Once approved, return instructions will be provided. Items sent back without approval may not be accepted.

Macoura.com reserves the right to inspect all returned items before approving the return. We may refuse returns that do not meet our return conditions.

For any questions regarding item returns, please contact our customer support team through our website.